Most marketplaces verify the identity and business details of their sellers. Requirements vary by platform and country, but the same principles apply: provide genuine documents, keep details consistent and respond promptly. This guide covers the general approach; always follow the specific instructions shown in your seller account.
What marketplaces commonly request
Depending on the platform and your business type, requests can include:
- Government-issued photo identification for the account holder
- Business registration documents
- Tax identification details
- Proof of address, such as a recent utility bill or bank statement
- Bank account details for payouts
Consistency is the most important factor
Verification teams compare details across documents and the information you entered. Names, addresses and business details should match exactly. If something has changed, such as a new address, update your records before submitting.
Make documents easy to review
- Submit clear, full-page colour scans or photos
- Ensure all corners and text are visible
- Use documents within any stated date range
- Upload the document type actually requested
Common causes of delay
- Name or address mismatches between documents
- Expired identification
- Cropped or blurry uploads
- Documents in someone else's name
What never to do
Never edit, borrow or purchase documents, and never use a service that offers to supply them. Using someone else's identity or business to open an account is prohibited and can be unlawful. Genuine documents in your own name are the only acceptable approach.
Be careful who you share documents with. A legitimate service provider can explain requirements and review consistency without keeping unnecessary copies of identity documents.