Service
Marketplace Virtual Assistant Services
A marketplace virtual assistant handles the recurring operational tasks that keep a store running: listings, order checks, messages, inventory updates and reporting. You keep control of decisions; we keep the routine moving.
Scope: what's included
- Listing creation, edits and bulk updates
- Daily order checks, tracking uploads and cancellation reviews
- Customer message replies within agreed response times
- Inventory and price updates from your supplied data
- Account notifications review and escalation
- Weekly activity and performance summaries
Who it's for
- Owners spending too many hours on repetitive marketplace admin
- Sellers running two or more marketplaces who need consistent routines
- Growing teams that need reliable support without hiring in-house
Prerequisites
- An active seller account on at least one supported marketplace
- Delegated user access through the marketplace's user permissions where available
- Clear guidance on your policies, tone of voice and approval limits
Limitations
- We do not make financial decisions, change payout details or access payment cards
- Tasks are performed within each marketplace's terms and policies
- Results such as sales or rankings depend on many factors outside our control
Process
How this service works
- Step 01
Submit your requirements
List the tasks you want to delegate and the marketplaces involved.
- Step 02
Initial assessment
We estimate effort and propose a working routine.
- Step 03
Agree scope and pricing
We confirm hours or task scope, access, reporting and price.
- Step 04
Start and track
Work begins with a shared task log and regular check-ins.
FAQ
Marketplace Virtual Assistant questions
How does your virtual assistant service work?
We agree a defined set of recurring tasks, access through delegated user permissions, and a reporting schedule. Work is logged so you can see what was done and when.
Can I change tasks later?
Yes. Scope can be reviewed and adjusted as your needs change, with any pricing changes agreed in advance.
Which time zones do you cover?
We plan coverage around your US or UK business hours and agree response windows during scoping.
Related services and resources
Request marketplace virtual assistant support
Tell us about your store and what you need. We'll review it and reply with practical next steps.